What do Employees Expect from Employment?

Employees expect fair treatment, a safe working environment and the inspiration to become fully engaged in their work. Additionally, expecting a direct connection to their performance, as well as commitment to the organisation where the employees are working. Some circumstances might vary somewhat, however generally, all employees’ expectations from their employer fall into several broad categories:

Communication

Communicate the company’s plans effectively by addressing what the plan is, what the results will be and what the next steps are to employees. If employers bring these points of discussion to the table, employees will be organised and plans will be accounted for effectively. Communicate your point clearly and efficiently to establish a full understanding. Also employees’ expectations include providing them with clear communication and clear direction on their required duties, as well as rewarding employees’ performance accordingly.

Respect

An employer can publish its corporate culture or code of conduct in the employee handbook; however, employees do not refer to it each time they encounter questionable behavior or actions from a member of the management team. Employees expect that their employers will treat them respectfully because to do otherwise would be unprofessional. Employees also expect that employers give them the respect they deserve for contributing their talents and skills to the company. Respect is not one-sided. The respect that employees should expect from their employers is based on an unwritten social contract between employer and employee and is, therefore, an employer’s expectation as well.

Recognition

Often confused with employee rewards – employees are motivated by more than just monetary rewards. Recognition means to fully recognise an employee’s expertise by providing him/her with the opportunity to flourish in an advanced role within the company. Employees crave positive feedback, especially receiving recognition that they have made in circumstances where extra effort is acknowledgement by Leaders of the company.

A Competitive Salary

No surprise here, because that is probably what everyone wants too. The employee does not need to be a premium payer; however the employer should be flexible and open to negotiation regarding payment. Being flexible during negotiations and meeting with the employee with gratitude and appreciation that inspires above average performance and employee loyalty.

The Opportunity to Earn More

Employees should know that opportunities are available to them through salary increases, variable compensation, promotions and perhaps even overtime.

Regular Salary Reviews

Let employees know that you have scheduled reviews of pay and performance.

Fair Treatment

When an employee is treated unfairly, it results in decreased employee morale. Low morale results in decreased employee productivity. It can also result in high employee turnover. Every employee expects his/her superiors to be polite with him/her. Lending a sympathetic ear to their problems and by helping them whenever possible are small ways to achieve this. Promote an employee solely based on how qualified he/she is to perform the job for example. Listen to your employee. By listening to your employee, you send the message that his/her opinion and feedback is important and valued.

A Support System

Employees feel happy if their superiors sit with them and assist them in their work. Motivate them to come up with innovative ideas and improvement solutions for instance; help them plan their day. Employees expect your guidance and mentoring. You need to be a strong leader who is capable of providing a direction to his/her team members. Help them meet their targets and accomplish tasks within the shortest possible time frame. Give them honest feedback. Suggest new techniques, strategies to your team, which would help them not only in their current job, also in their future assignments.
Employees expect their managers to act as a support system for them. As a manager, you need to stand by your team members in all circumstances, no matter how busy your day is!

Being Assigned Additional Responsibilities

Do not hesitate to give employees additional responsibilities provided you feel he/she is capable of performing a particular task. Make them accountable for various projects. Give the employee opportunities which would give them a chance to display their talent and creativity. Problems arise when employees start treating work as a mere source of burden. Employees may feel frustrated when they do not have something new to work on.

Encourage High Morale

Employees expect their workplace to have high morale, including good team spirit. Provide adequate tools and staffing levels to get the job done. Show your employees that yours is a workplace to be proud of, where great things can happen, and that their efforts are a major factor in its success.

Be Approachable

At all levels. Employees want to be able to talk with their manager/s, with coworkers and with Senior Management as and when required. Essentially, have your office door always metaphorically open, not only when it’s convenient for you.

Flexible schedule: Achieve an Optimum Work-Life Balance

Employees want flexibility. In addition to deciding how they work, employees also appreciate having a say over when they work. To set up a flexible schedule for employees that may have to work remotely a few times a week, for instance.

Employee Achievements

People want to win. Work hard to align your team so that everyone is in a role where they can achieve success. Persevere to eliminate obstacles for your team, and be an advocate for your employees’ successes. Avoid changing direction indiscriminately, not dealing with poor performance or setting unrealistic goals, because these behaviours can lead to frustration and defeatist attitudes in employees.

Set Clear Goals

Employees often show dissatisfaction towards their supervisor’s feedback and performance evaluation ratings. This happens due to a difference in understanding of goals between employees and managers. To eliminate any potential conflict and give a sense of purpose to your team members; be sure to mutually set clearly-defined SMART goals. Employers should make efforts to regularly define measurable, time-related, specific and obtainable goals such that employees can fulfill them using their expertise and skills. This eliminates confusion regarding goals and allows employees put efforts towards achieving ‘what is really expected’ from them.

Honesty and Transparency

Many leaders have the tendency to tell only half of the truth. While it is understandable that employers may want to hold back the whole picture to avoid unnecessary chaos or uncertainty that may come with it – employees expect real leaders to be transparent, trustworthy; opening up their hearts and leading with kindness.

Attention Where Required

Practice tactful discipline in the workplace and sympathetic help with personal problems. Employers should be ready to support an employee with advice or be able to offer practical solutions for problems, not only in the workplace, but outside as well.

Safety

Employers have an obligation to provide a safe working environment, which means employees have a right to expect that they won’t encounter workplace violence; be exposed to misuse of hazardous chemicals or machinery; and that they won’t risk their lives simply by coming to work. However, employees expect that they can work collaboratively without worrying that they’ll face threatening acts or unsafe conditions in the workplace from other coworkers.

Future Career Prospects & Development

Perhaps a member of your team wants to achieve professional development within another profession/sphere of your company. This kind of lateral career move should be available to them. Hiring from within can often work out well for both company and employee, rather than always taking on new staff.

Autonomy & Creative Freedom

Employees want the freedom to work “their way”, which may differ from their colleagues’ or managers’ approach to their specific job description. This is providing autonomy and lets your employees think independently rather than feeling like another cog in a machine.

Trust

Conduct business in an ethical manner; admit mistakes where wrong. Trust is a two way street; in order for you to trust your employees, they also must be able to trust in you. If you cannot trust an employee, think should they really be working in the company?

Being Offered Learning & Development Opportunities

On-going training means to maintain and enhance your team’s current job skills. Learn from your employees, from other leaders, and managers within your company; impart your knowledge where applicable; your team will thank you for it!

Summary

Such mentioned points will keep both employees and employers happy; satisfied due to increased productivity. Positive and satisfied employees will always go above and beyond what is expected of them and therefore benefit the business overall. If Employers look after employees, as well as the wider society; the employers’ business is likely to have a more positive public image as well.