Introduction
As a Business Process Consultant, you need to communicate and understand the Business Process of Customers, who can be from across the domains like Logistics, Finance, Pharmacy, FMCG or Retail. You are required to implement and execute the Process using the BPM tools of FarEye
Responsibilities:
Solve customers’ problem using FarEye’s BPM Tool
Quickly understand different business domains across geographies and getting into the depths of their problems/requirements
Networking with customers for requirement analysis, consulting on new use cases and best practices across industries
Configuring and executing the customers requirement using the BPM tools of FarEye
Assisting customer with API integration
Handholding of customers during the initial roll out phase by conducting trainings, preparing and sharing required materials and also assist in business challenges like ROI calculation, procurement of hardware etc.
Post successful implementation, determining what resources (knowledge, skills and abilities) are needed to successfully and efficiently execute new use cases, while managing the customer relationship
Working closely with the Tech. support and Developer team for complex new use cases
Helping with pre-sales effort which includes scoping sessions with customers, preparing Statement of work (SoW) and managing change requests
Requirements:
BE/B Tech. from an accredited University
Programming experience of at least 2+ years on any language (C/C++/Java/Python etc.)
MBA from Tier-1 B Schools or Similar
Strong experience in requirements elicitation techniques: user interviews, document analysis, and manage the requirements
Good experience in intervention – change management environment
Willing to travel
Excellent communication skills (verbal & written)
